It is official for me now. BA cancelled my trip from London to Munich and the return. I went to the BA manage your flight web page and could only request a voucher. I called the help line and talked to a pleasant chap located in Germany who refunded my money to my credit card.
Painless, the US carriers could take a lesson on customer service from those folks at BA!
Just waiting for American to cancel my flight to London and the fight not to get a voucher!!
3 comments:
Well American changed my return flight from London to Dallas and then to Chicago. It said if I wanted a refund to go to the refund page. it said I had to cancel my trip to get a refund. I called them and they basically said the whole trip will be cancelled. She said I could cancel now and get a full refund. I did and the refund will be processed and returned to my CC so no voucher!
Most excellent.
Another sad day though.
I just got my full $$$ from British Airways.
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